Toilet Repair & Installation in East Lothian
Get a Correctly Fitted, Fully Tested Toilet That Works As It Should and Suits Your Bathroom.
Haggart Plumbers repair and install toilets across East Lothian, from a constantly running or leaking toilet to fitting a brand-new WC and cistern.
Our experienced plumbers fix the fault or fit the new unit properly, giving you a toilet that flushes and seals as it should, with the old one removed and taken away.
More Than a Century. One Way of Working.
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Trading since 1903
More than a century of plumbing and heating work in the same city.
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No call-out fee
We assess the job and explain the options before any work starts.
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Free, fixed quotes
The price is agreed before we begin, covering the parts and labour in scope.
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Edinburgh and East Lothian
From city tenements to coastal and village properties, across both areas.
Complete Toilet Repair & Installation Services
We repair faulty toilets and install replacements in homes across East Lothian. Our work covers close-coupled, back-to-wall, wall-hung and concealed-cistern toilets, along with comfort-height, rimless and dual-flush models. We commonly find that a poor flush does not automatically mean the whole toilet needs replaced. The cause may sit with the siphon, drop valve, fill valve or the way the cistern has been set up. We inspect the complete assembly before recommending the next step.
Call us when the toilet will not flush properly, water continues entering the pan, the base feels loose or you want to replace an outdated suite. We can also advise on toilet styles for new bathrooms, altered layouts and accessible WC provision. In rural East Lothian properties, we check that the proposed toilet and discharge arrangement suit the existing waste system, including septic systems where applicable. Correct selection and fitting help prevent awkward maintenance access, unstable pans and poor flushing after installation.
A new toilet is often part of a full bathroom installation, and a blocked pan may need drain unblocking.

Gas Safe Registered. Vaillant Advanced Installer.
Haggart Plumbers is Gas Safe Registered, No. 936063, and a Vaillant Advanced Installer. Our engineers carry their Gas Safe ID cards to every job and work to current UK gas safety standards.
What Toilet Repair & Installation Covers
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Close-Coupled Toilet Installation
A close-coupled toilet has the cistern fitted directly to the pan. We check the water inlet position, soil connection and available clearance before fitting it. Careful alignment matters because strain between the pan and cistern can damage seals or leave the toilet sitting unevenly. We renew the cistern-to-pan doughnut washer and confirm the soil-outlet rough-in position before fitting.
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Back-to-Wall and Concealed-Cistern Toilets
Back-to-wall toilets hide the cistern inside furniture or behind a wall. We plan suitable access to the concealed cistern, fill valve and flush valve before installation. Without an access point, a small future repair can require unnecessary removal of panels or finishes.
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Wall-Hung Toilet Installation
A wall-hung toilet needs a suitable support frame and accurate positioning. We check the structure, finished floor level and service connections before fixing the frame. We then test the concealed components before the surrounding wall or panel receives its final finish.
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Comfort-Height and Accessible Toilets
Comfort-height toilets can make sitting down and standing up easier. We consider seat height, surrounding clearance and the position of nearby fittings. For new or altered dwellings in East Lothian, we can work with the accessible WC and sanitary provision requirements of the Scottish Technical Handbook for the wider project.
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Rimless and Dual-Flush Toilets
Rimless pans provide a more open bowl design, while dual-flush toilets offer separate flush volumes. We check water delivery and adjust the flush settings to suit the pan. Incorrect settings can produce a weak flush or use more water than needed.
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Low-Level and High-Level Toilets
Low-level and high-level toilets connect the cistern to the pan using a visible flush pipe. We measure the required height and pipe alignment before fitting. These installations need firm wall fixings and correctly sealed connections to prevent movement and water loss during flushing.
- Established 1903
- Gas Safe Registered No. 936063
- Vaillant Advanced Installer
- No call-out fee
- Free quotes
- Guaranteed workmanship
Common Plumbing Problems We Solve
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My Toilet Will Not Flush
We first establish whether the handle or push button activates the flushing component correctly. We then inspect the cistern water level, siphon or drop valve and the flush delivered into the pan. This allows us to distinguish an adjustment or replaceable part from a toilet that has reached the end of its useful life.
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The Flush Is Too Weak
A weak flush may come from a low cistern level, an unsuitable valve setting or restricted water delivery around the pan. We test the flush rather than replacing parts by guesswork. We also check whether the cistern components match the toilet, particularly where someone has previously fitted a generic replacement.
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My Toilet Will Not Stop Running
If water continues entering the pan, we check where the water is passing and whether the cistern reaches its correct shut-off level. Continuous running wastes water and can worsen as components wear. We confirm the fault and explain whether the job belongs within a dedicated toilet repair or a wider plumbing repair.
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Water Appears Around the Toilet Base
Water at the base can come from the pan connector, cistern connection, inlet or condensation. We dry and test each point to identify the source before disturbing the toilet. If the pan rocks, we also inspect its fixings and support because movement can place repeated strain on seals.
Recent Projects Across East Lothian
Trusted in East Lothian. Their Words.
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Marty Brown, East LothianThe heating was coming on when the boiler was on, so we had to choose between no hot water or the house being like a sauna! Luckily Haggart Plumbers identified the problem, i.e. the motorised valve on the boiler needed replacing…
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Carol Cox, East LothianHaggart Plumbers provided a friendly, polite and reliable service. Engineer was on time, quick response, no hassle. Thank you!
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Tony Howard, East LothianDelighted that Haggart's were able to arrange call-out visit for a small job on the same day I rang. Plumber who arrived was helpful and businesslike and sorted out our problem quickly and with no mess. Very pleased - thanks.
How We Handle Your Toilet Repair & Installation
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Initial Assessment and Diagnostics
You contact our team on 01620 843000 and speak to a single point of contact who takes down your details. We arrange a visit to your home, where we inspect the toilet, identify the specific fault, and explain exactly what needs doing.
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Parts Sourcing and Preparation
If the job requires specific parts like a unique concealed cistern valve or a particular style of pan connector, we source it directly from our supplier network. We arrive with everything required, lay down protective sheets, and isolate the water supply.
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Installation or Repair Work
We strip out the broken components or remove the old toilet entirely. We then fit the new sanitaryware or replacement valves, making sure all connections to the soil pipe and cold water feed are completely secure.
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Testing and Aftercare
Before we leave, we turn the water back on and test the flush multiple times. We check for any microscopic leaks around the base and the cistern bolts. We clear away all packaging and old parts, leaving your bathroom tidy and fully functional.
Toilet Repair & Installation Questions
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We quote per job because the cost depends on the fault, toilet design, required parts and access. Replacing an exposed component in a close-coupled cistern differs from reaching a concealed system behind fitted furniture. We assess the toilet before confirming the price and do not invent a figure without seeing what the repair involves.
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We usually recommend repair when the pan and cistern remain sound and a compatible replacement component will solve the fault. Replacement can make more sense when the ceramic is cracked, suitable parts are unavailable, the toilet moves because of installation issues or several worn components need attention at once.
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Timing depends on the toilet type and the condition of the existing connections. A straightforward like-for-like replacement takes less time than a wall-hung toilet, concealed cistern or installation requiring altered service positions. We confirm the expected timescale after checking access, fittings and any preparation work.
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Our working hours are 7am to 7pm, seven days a week. When you contact us, we ask what the toilet is doing, whether it remains usable and what type of system you have. That information helps us plan the visit and identify any likely parts or access requirements.
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Yes. We check the water supply, soil connection and existing waste arrangement before recommending a toilet. Where the property uses a septic system, we consider whether the proposed WC discharge and flush arrangement suit that system. We do not assume that every model suits every rural installation.
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Yes. We install comfort-height toilets and can coordinate the toilet position with the agreed accessible WC layout. We consider seat height, transfer space, door clearance and nearby fittings. For new or altered dwellings, the installation must follow the project specification and applicable building requirements.
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Often, but it depends on the footprint and fixing points of the old and new pans. We measure before removal because a smaller replacement may expose unfinished flooring or previous screw holes. We explain any likely issue before fitting so you can decide how to handle the surrounding finish.
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Tenants should normally report the fault to their landlord, letting agent or relevant council repairs service before arranging private work. Responsibility depends on the tenancy and the cause of the problem. If you have authority to proceed, we can assess the toilet and quote for the required work.
Working in East Lothian
North Berwick
EH39 5PX
- Monday to Friday
- 07:00 to 19:00
- Saturday
- 07:00 to 19:00
- Sunday
- 07:00 to 19:00